Account Registration

PROBLEMS

Most of the customer is not satisfied with spending too many times for filling out the form. In addition, , some of customer try to use other people’s ID card or fake ID cards to open a trading account, thus increases the approval times and workload of the customer service. Our goal was to create a new account open system will help all the customers and companies for account opening process, so they feel safe and user-friendly.

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GOALS 

  • Simplify Registration Flow
  • Verify ID and Selfie Verification
  • Mobile & User-Friendly
  • Enhance Platform Interactivity
  • Record all the clearing process
  • Reduce Customer Complaint – Apply Different Platforms

Company
Eddid securities and futures limited

PROJECT
Account Registration Design

PROJECT DELIVERABLE
Mobile APP
Interaction Design

DURATION
2019

MY ROLE
User Research
User Interviews
Interview Stakeholders
Persona Creation
User Journey
User App Flow
Prototype and User test
Interface Design